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As hospitals grow and specialize, providing care to diverse and larger numbers of patients, it is critical that you provide clear information to ensure that patients can:
- Find their way;
- Consent to legal requirements;
- Follow instructions; and
- Return when required.
Research shows that patients with low health literacy face increased hospitalization and readmission. They have great difficulty reading and understanding medical instructions and understanding treatment following a hospital stay.
AED's Health Literacy Practice can assist hospitals, clinics, and other providers in:
- Designing a needs assessment to identify areas in which patients' low health literacy may affect effective use of services.
- Creating a strategy to integrate health literacy into various services and programs.
- Developing and implementing health literacy training for patient care staff.
- Reviewing and rewriting informed consent forms, discharge instructions, signage and postings, and other written communications.
- Evaluating efforts to integrate health literacy into services.
Contact us to learn more about how we can help you.
